Privacy Policy

The present Privacy Policy establishes the terms in which SUR NATIVA uses and protects the information provided by its users when using its website. This company is committed to the security of its users’ data. When we ask you to fill in the fields of personal information by which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize reviewing this page continuously to ensure that you agree with such changes.

**Information Collected:**

Our website may collect personal information such as Name, contact information such as your email address, and demographic information. Also, when necessary, specific information may be required to process an order or complete a delivery or billing.

**Use of Collected Information:**

Our website uses the information to provide the best possible service, particularly to keep a record of users, orders when applicable, and improve our products and services. Periodically, emails may be sent through our site with special offers, new products, and other advertising information that we consider relevant to you or that may provide some benefit. These emails will be sent to the address you provide and can be canceled at any time.

SUR NATIVA is highly committed to fulfilling the commitment to keeping your information secure. We use the most advanced systems and update them constantly to ensure that there is no unauthorized access.

**Cookies:**

A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer. By accepting such a file, it is created, and the cookie then serves to have information regarding web traffic and also facilitates future visits to a recurring website. Cookies also allow web pages to recognize you individually and therefore provide you with the best personalized service on their website.

Our website uses cookies to identify the pages that are visited and their frequency. This information is used solely for statistical analysis, and then the information is permanently removed. You can delete cookies at any time from your computer. However, cookies help provide a better service for websites. They do not give access to information on your computer or you unless you want it and provide it directly. You can accept or decline the use of cookies, but most browsers automatically accept cookies as it helps to provide a better web service. You can also change your computer settings to decline cookies. If they are declined, it is possible that you may not be able to use some of our services.

**Third-Party Links:**

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected, and therefore, we are not responsible for the terms or privacy nor for the protection of your data on those other third-party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.

**Control of Your Personal Information:**

At any time, you can restrict the collection or use of personal information provided to our website. Whenever you are asked to fill out a form, such as the user registration form, you can check or uncheck the option to receive information by email. If you have checked the option to receive our newsletter or advertising, you can cancel it at any time.

This company will not sell, assign, or distribute the personal information collected without your consent, unless required by a judge with a court order.

SUR NATIVA reserves the right to change the terms of this Privacy Policy at any time.

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